The information and services provided on the Hey Ruth website and Platform are intended for general conversation and connection purposes only. By using this website or booking a catch-up through Hey Ruth, you acknowledge and agree to the following.

This Disclaimer should be read together with the Terms & Conditions, Privacy Policy, Code of Conduct, and Booking Changes & Refunds Policy.

Nature of Service

Hey Ruth provides access to one-to-one conversations with individuals referred to as Friends. These conversations are designed to offer friendly interaction, companionship, and human connection.

Hey Ruth is not a counselling, therapy, medical, psychological, or mental health service.

Friends do not act as therapists, counsellors, medical professionals, or licensed advisors. Friends participate on the Platform as independent contractors and their conduct and statements are their own.

Conversations on the Platform should not be interpreted as professional advice or relied upon as a substitute for professional care.

Website Information

The information provided on this website is for general informational purposes only.

While Hey Ruth aims to keep content accurate and up to date, no guarantees are made regarding the completeness, reliability, or accuracy of the information.

External Links

This website may contain links to external websites or services that are not operated or controlled by Hey Ruth.

Hey Ruth is not responsible for the content, privacy policies, or practices of any third-party websites.

Platform Use

Hey Ruth provides a Platform to facilitate conversations between people.

Hey Ruth does not guarantee compatibility between people, specific outcomes from conversations, or ongoing availability of any particular Friend.

Experiences may vary depending on individual preferences, personalities, and circumstances.

Limitation of Liability

To the maximum extent permitted by law, Hey Ruth is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or participation in conversations.

This includes, but is not limited to, loss, distress, dissatisfaction, or decisions made as a result of conversations.

Nothing in this Disclaimer excludes liability that cannot be excluded under applicable law.

No Professional Advice

Any information, perspectives, or opinions shared during conversations are personal in nature and should not be considered professional advice of any kind, including medical, psychological, financial, legal, or relationship advice.

Customers should seek qualified professional support where appropriate.

Hey Ruth does not guarantee the accuracy, completeness, or usefulness of any information shared during conversations.

Not Suitable for Crisis Situations

Hey Ruth is not designed to provide support for individuals experiencing crisis, mental health emergencies, or situations involving immediate risk of harm.

If you are experiencing distress, crisis, or require urgent assistance, please contact local emergency services or appropriate professional support in your area.

Changes to This Disclaimer

Hey Ruth may update or modify this Disclaimer from time to time to reflect changes to the Platform, legal requirements, or operations. The most current version will always be available on this page.

Contact

If you have questions about this Disclaimer or the use of the Hey Ruth Platform, please contact us via the Contact Us page.